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Frequently Asked Questions
We’ve compiled a list of our most frequently asked questions for your convenience. Find the answers to your queries and learn more about all that we do here at Room Qui. If you still have more questions about our services, rates, or vendors, please get in contact and one of our staff members will be happy to assist you.
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Here are some expectations of clients and guests…We want you to have a good time; respectfully! We hope that you and your guests enjoy yourselves. Please be respectful of one another, other surrounding businesses, the event space, and our staff. No loitering outside of the event space, no violent behavior, or destruction to property, no loud music outside of the event space. Please notify us immediately of any incidents.
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Will there be security at my event?Some events require security. We will make this determination, and you can also request security presence. You will be responsible for any security fees.
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How much does it cost to rent the space?Pricing varies. Please call or email us for our current Pricing Package.
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What is the maximum capacity of the venue?The space can hold up to 138 people maximum. We suggest up to 120 people for best comfort.
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What forms of payment do you accept?We accept various methods of payments, including cash, money orders, credit card, Zelle, Paypal, Cashapp, and more. Contact us for specific details.
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What if I need to cancel or reschedule my event?We understand that things happen. We require cancellation or rescheduling notice 15 calendar days prior to the event date. Security deposits or payments made towards event are not refundable if you decide to cancel your event.
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When can I set up?We will set up your tables and chairs prior to your event. Your agreed upon rental time (Access Period) includes your setup and breakdown times. If you need to set up outside of this window, just ask, and we can try to accommodate, if possible! Otherwise, there could be an additional fee for more time.
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How do I book with Room Qui?You may complete a booking form, call, or email us to request a date for your event. A rental agreement must be signed, and a security deposit must be paid in order to secure your date.
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Are there decorating restrictions?We want you to create and design a beautiful event, while still adhering to a few expectations to maintain the quality of the space. The rental agreement will have further details, but to name a few: no sticking things on the walls, no confetti or glitter (or similar material), and no candles on our linen.
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Can I bring my own caterer?Yes! You can secure a caterer that is best for your needs. Caterers are expected to adhere to expectations as outlined in our rental agreement.
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When does my event need to end?The event space must be cleared by your agreed upon end time. This means all garbage must be gathered neatly in one area, non-Room Qui decor must be removed, and your vendors and guests must have left the premises by the end time. We strongly recommend concluding your event at least 30 minutes prior to the end time to allow for enough time to breakdown and clear the event space.
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When is the full payment due?Security Deposit Security Deposit must be paid within 3 calendar days of the contract date (to tentatively hold your date). Half of the rental fee balance is due 7 calendar days upon signing the contract/receiving the security deposit (whichever is the latter) to secure your date. Final payment is always due 14 calendar days before the event or your event will automatically be canceled. If you book your event within 14 calendar days or less, full payment is due upon booking.
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Can I bring my own alcohol?Per Indiana’s guidelines, beer, wine, and mixed drinks MUST be served by a qualified bartender. Currently, Clients are responsible for securing a licensed and qualified bartender for events should you wish to serve alcohol.
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Is linen provided?We offer basic linen packages (black or white). Please contact us for our Pricing Package.
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How long do I have access to the venue on the day of my event?You may make arrangements with us to select a time that works best for your needs. There is a 2-hour minimum for weekday rentals and a 4-hour minimum for weekend rentals.
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Are tables and chairs provided?We will provide tables and chairs for the number of guests as agreed upon.
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Do you require a security deposit?Yes, we require a $250 security deposit that must be paid to secure your date.
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What is parking like?We have ample parking spaces to accommodate you and your guests.
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